errorcode 103 on multiple emb files

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1 month 7 hours ago #4016 by mattmiller85
Hello, we're trying to create a simple request to to upload an EMB using the api/designInfo route and getting an
<?xml version="1.0" encoding="utf-8"?>
<xml xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
    <error_info errorcode="103" message="The input formats are not supported: " />
</xml>
with 3 different files, even one downloaded from wilcom's site at www.wilcom.com/en-us/Hatch/Blog/PID/8936...o-Scripts-Files.aspx

here is the request:
POST ewa.wilcom.com/sandbox/api/designInfo
Same result with both base64 string files and url files:
<?xml version="1.0" encoding="utf-8"?>
<xml xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <design file="testing123" colorwaytype="all" />
  <files>
    <file filename="testing123" filecontents="https://f947d465acaef4c3stgdev.blob.core.windows.net/design-dsts/emb/Contour%20Fill%20sample.emb" filecontentmode="url" />
  </files>
</xml>


Any help would be appreciated. Thanks!

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4 weeks 1 day ago #4017 by Marnelli
Hi,

Thanks for sending your request.
A support ticket has been created for this issue in reference to ticket 49556.
A reply has been sent to your email address. Thanks .

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