TrueView images color difference

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4 months 2 weeks ago - 4 months 2 weeks ago #2273 by vital_niko
Hi
We are just evaluating our demo and having some issue which we'd like to understand.
One of them is that different API versions (1.4 live and sandbox which is still 1.3) produce preview images which differ in colors.

Can you explain this please?
Fartuk.png is the image exported from desktop software (E2)

Sandbox-design2.png - is the image produced by 1.3 API and the color palette is very similar to desktop


And finally Design5.png is made by live 1.4 API and it's colors go off
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Last edit: 4 months 2 weeks ago by vital_niko.

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Wrong color values2.9Friday, 28 June 2019
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4 months 1 week ago #2278 by Karla
Hi Niko,

Thank you for the report.

Can you send us the recipe you are using and also attach the original image file.

Regards,
Karla

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3 months 3 weeks ago #2330 by vital_niko
The team decided that currently generated by API png looks closer to the original design so it' fine )

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3 months 3 weeks ago #2331 by vital_niko
Was just informed that we still have some mismatching. For example in the program attached the circle background should be white, but on png it has some shade
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