designTrueview - Recolor

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2 months 2 weeks ago #2575 by pincus.glauber
Supplying List of colors in the request (See attached recipe..)

But not getting back the requested colors.. Tried it with many different samples (see response)

Attached also original image (3 files included in attached zip file)
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2 months 2 weeks ago - 2 months 2 weeks ago #2580 by Karla
Replied by Karla on topic designTrueview - Recolor
Hi Pincus,

Thank you for the report.

Can you provide the following information:

- What is the API version you are using?
- Confirm the API method/address you are using.
- Please supply the .U01 Barudan file.

Just by looking at the request xml, the colors provided are not from the Wilcom thread chart brand. Regardless of the process being successful, we need to check if the values entered are supported in the specific API.

Kind regards,
Karla
Last edit: 2 months 2 weeks ago by Karla.

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