e42J - Cannot update text of an old design (from year 2010)

2 weeks 2 days ago #2612 by Pascale R.
I just opened an old design from 2010 and find that I cannot access the Update Text box for any of the alphabet objects using the Full Serif Block esa font. The settings (size, baseline, spacing etc) are accessible though.

I think I have an idea of why this is happening, but thought I'd pass it along to see what you think.

The Full Serif Block esa was given to me during wilcom training and I suspect that I originally put it in the WLETTER folder. Since it is not a font that came with Wilcom, I also think that I later moved it to the USERLETW folder (where it is now).

Could this be the reason why it is not 'available' to update in the lettering box?

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1 week 6 days ago #2622 by brenden
Hi Pascale,

Your observation is correct. If the font is not present then you cannot update the text, as the font is not available to generate the characters.

You'll need to get a copy of the font to test.


Chief Product Officer - Wilcom
Sydney, Australia

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