Lockup on switching to CorelDRAW Graphics on Large Monitor

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7 months 2 weeks ago #3198 by Chrisstitch
Lockup upon switching to Corel draw graphics while using on a 32" monitor at 3840 x 2160 through display port. Switches fine on the 21.5" monitor at 1920 x 1080.

Open design in Designer and select Coreldraw Graphics or Covert to Vector Graphics
Switching to CorelDRAW Graphics box appears.
Tool icons on the far left disappear.
Icons on top bar merge and fail.

Design can empty or have stitches.

Tested on 4.2 and e4.5F 24 Feb 2020 (30-20317) [ebd868c5-1779528765] both fail

Using a 4 monitor array using extended desktops with...
2 x Acer V226HQL's connected via DVI-D running at 1920 x 1080
2 x Samsung U32J590 connected via Display port running at 3840 x 2160
running of a PNY Nvidia Quadro P620 adaptor
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7 months 2 weeks ago #3215 by Petar
Switching will not work if Corel is on the opposite screen to where ES is running. So you can't have Corel on the left screen and ES on the right screen switching will not work.

Already a known issue reference is CAD-12349

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7 months 2 weeks ago #3223 by Chrisstitch
Can you explain what you mean Petar as I'm not running CorelDraw separately?

I'm moving Designer to my large screen then pressing the Corel button on the designer menu bar.
If I understand it correctly my Designer should change into CorelDraw and should not be seen on two different screens anyway.

Also if it's an existing reference then where do I find that issue as a search on here doesn't result in anything.

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7 months 2 weeks ago #3224 by Chrisstitch
When I 'End task' in Task Manager I get this warning A sentinel key error occurred. Error 33. as image attached. Screen rendering issue sentinel warning.PNG
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7 months 2 weeks ago #3234 by Petar
Run Corel Standalone without ES Designer. What screen does it load on?

At that point close Corel. Now make sure that designer loads on the same screen, if not move it there. Now try switching to Corel. What happens?

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