new e4.5 update

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7 months 2 weeks ago #3232 by ACE
new e4.5 update was created by ACE
How do I install the new e4.5 update . Where do I look in the 2300 plus files in the zip file I downloaded

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7 months 2 weeks ago #3233 by Petar
Replied by Petar on topic new e4.5 update
Extract the zip file and then run the setup.exe

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7 months 1 day ago #3307 by myartinthread@gmail.com
I have extracted the file and I tried to run the setup.exe but it will not run.

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7 months 1 day ago #3308 by Petar
Replied by Petar on topic new e4.5 update
What happens when you double click on it?

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7 months 23 hours ago #3316 by myartinthread@gmail.com
Nothing happens the program does not try to run. I have tried to install it under safe mode but it still does nothing. I have re-downloaded the update a couple of times. I also renamed the folder name to Wilcom.

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7 months 17 hours ago #3318 by Petar
Replied by Petar on topic new e4.5 update
What operating system are you installing it on?

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7 months 17 hours ago #3321 by ktstitches
Replied by ktstitches on topic new e4.5 update
I just downloaded the e4.5G and shows it is installed but dont show anything new No Maze Fill and No Reef Fill?
The following user(s) said Thank You: Petar

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6 months 4 weeks ago #3330 by myartinthread@gmail.com
I am installing it on Windows 10 Pro

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6 months 4 weeks ago #3332 by Petar
Replied by Petar on topic new e4.5 update

ktstitches wrote: I just downloaded the e4.5G and shows it is installed but dont show anything new No Maze Fill and No Reef Fill?


Those features are cost options depending on the version of ES you have. You would need to contact your local reseller.

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6 months 4 weeks ago #3333 by Petar
Replied by Petar on topic new e4.5 update

myartinthread@gmail.com wrote: I am installing it on Windows 10 Pro


It seems strange I would suggest raising a support ticket with Wilcom. They might be able to offer a remote session to see what's happening.

Make sure you mention your dongle number to them.

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