Error: Terminal service detected

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1 month 1 week ago #3478 by Stitch22
I get this error message "Error: Terminal service detected" and can not start embroidery studio e4 in a remote windows session.
Is there a way to run ES 4 in a remote session ? I'm trying to do some work from home.

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1 month 5 days ago #3488 by Marnelli
Hi Albert,

Thanks for sending your request.

RDP remote access is not supported hence the error "Error: Terminal service detected".

Please use other remote access tool, such as, TeamViewer or GoToAssist to access the software remotely.

If you have any further questions, please do let me know.

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1 month 5 days ago #3494 by Stitch22
It's been a while since I tried remote access software. I had forgotten about GoTo and others. I remember Ultra VNC as being a free one are there known issues with it and wilcom?

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1 month 1 day ago #3500 by Marnelli
I suggest to use the TeamViewer .

Here's the link - www.teamviewer.com/en/

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