product visualiser

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1 month 1 week ago #3479 by Anjee0003
product visualiser was created by Anjee0003
Hi ladies and gents,

I sent out an approval sheet for a polo to one of my clients but he never received any of my emails. How do I check and change the email address settings on my software please.

Thanks
Anjee

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1 month 5 days ago #3491 by Marnelli
Replied by Marnelli on topic product visualiser
Hi Anjee,

Thanks for writing us.

How do you send the approval sheet to your client?
Did you try to send the approval sheet to your own email address and see if you receive it?
The client may not be able to receive the emails from you because, it could've been blocked , filtered to SPAM or JUNK folder.

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1 month 5 days ago #3492 by Anjee0003
Replied by Anjee0003 on topic product visualiser
Hi guy’s,

I contacted Microsoft who kindly added my email via remote access so I have resolved the problem of sending an approval sheet. Am I able to send the image of a garment with the embroidery design on it.

If so how do I do it?

Thanks Anj

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1 month 5 days ago - 1 month 5 days ago #3497 by Marnelli
Replied by Marnelli on topic product visualiser
That's good to know.

How to send an image of a garment with the embroidery design on it. ? - You can Send the Approval Sheet with the image of a garment with the embroidery design on it.

1. Preview the Approval Sheet
2. in Print Options > Click Design Tab
3. In Design Tab > Check the Product box > OK

Your approval Sheet will have both the garment and the embroidery image to it.

4. Your Approval Sheet can either be Save as PDF or Send PDF via Email.

Your Approval Sheet will be ready to be sent out.

What's your Embroidery Studio e4 dongle tag number so I could verify your Embroidery Studio e4 product level too?
Last edit: 1 month 5 days ago by Marnelli.
The following user(s) said Thank You: Anjee0003

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1 month 5 days ago #3498 by Marnelli
Replied by Marnelli on topic product visualiser
You can use this link for your future reference

help.wilcom.com/hc/en-us/articles/360001546335

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