Wilcom Elements 3 install errors

More
5 months 1 week ago #3730 by Wiley
Good morning,
E3 has been loaded and used daily on my laptop for over 1 1/2 years. Yesterday I got an error when trying to run the software.
System Error
EXCEPTION ACCESS VIOLATION
Exception Code : c0000005
Exception Flags : 0
Exception Address : 7547D3B4
Number Parameters : 2
Startup Address : 00437AD0
Offset of Exception : 750458E4

I have now gone so far as to remove E3 and Corel and try to reinstall. E3 installs fine, but I still get this message when try in run it. I do not believe it has anything to do with the dongel, that portion loads fine and there are not errors related to it.

I then tried installing E3 and without trying to run it I tried to install corel and got a CRC error. I am not sure what to do now.

I need help.
Thanks
Wiley

Please Log in or Create an account to join the conversation.

Related topics

Topic subjectRelevanceDate of latest post
Wilcom Elements 3 doesn't start - dongle not recognised7.63Thursday, 06 August 2020
Exception Errors with Alphabet Creator5.96Thursday, 07 March 2019
Install ES4.25.08Friday, 20 December 2019
ES3 Install5.08Wednesday, 18 November 2020
downloading new elements5.02Saturday, 02 February 2019
Unable to Install ES35.02Wednesday, 18 November 2020
Few questions about wilcom e 4.2 h.2.95Monday, 03 June 2019
Samples in Wilcom2.95Friday, 21 February 2020
Wilcom folders in e4.5.1 R22.95Monday, 21 September 2020
Wilcom default settings2.91Friday, 22 November 2019
More
5 months 1 week ago #3735 by Marnelli
Hi WILEY,

Thanks for submitting a report for this request.
All response will be sent from the ZENDESK Ticket #40620.

Please Log in or Create an account to join the conversation.

More
5 months 1 week ago #3736 by Marnelli
In the future for this kind of issue, kindly visit our WILCOM Help site where you can find our FAQ and the button to create a Ticket request for technical issues like this.

Here's the link to the Help site - help.wilcom.com/hc/en-us

Please Log in or Create an account to join the conversation.

Time to create page: 0.156 seconds
Powered by Kunena Forum