help with random jump stitch and/or run stitch

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1 month 4 weeks ago #3926 by Gina
When I export my emb files to .pes it makes this random jump stitch. I have had customers say there's a mistake in the file, but it is not there in my original emb.
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1 month 3 weeks ago #3929 by ACE
I have the same problem when converting to pes format and the now even if the design is multi colored it shows as one color

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1 month 1 day ago #3973 by Parinda
If you still havent find a solution for your problem,here is somthing you can try....
I guess PES format is for brother machines,First of all the original emb file.... Try save as DST ,then open that and then export it as PES file.this way you dont convert emb to pes.

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1 month 5 hours ago #3979 by Khieng
Gina i'd recommend you take a look at this post

community.wilcom.com/embroiderystudio/13...e-4-5-r2-update#3880

Below are screenshots of the files in PE-Design10. Note this problem was introduced in earlier versions of ES, you would need to re-export any existing PES files in the current version of ES to eliminate the issue.

I would suggest re-exporting the PES files in the latest version of ES and confirm with the user if the issue still happens.

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