Retrieving clipart

1 year 9 months ago - 1 year 9 months ago #2623 by Pascale R.
I need help with retrieving the embroidery clipart.

I recorded my embroidery design as instructed by John in the previous message.
How do I retrieve it, or any other specific clipart?

When I first opened the Embroidery clipart box, I noticed there were a lot of designs including my own. I don't know what I've done, but I don't see those designs anymore, and I can't retrieve them or the design I just recorded.

Here are some screenshots along my 'journey' with this exercise:

At one point, only these sport designs were visible

When I typed "rick" (for rick rack) in the search field, a single design pops up of a cricket.

when I click on the 3 dots next to the Designs and I navigate to where I saved my design, I see this:

Edit Note: Ok ... I figured out to click on the "SELECT FOLDER" to get all the designs to appear. However, the one I recorded isn't there ????

I'm at a loss. I don't know what I should be doing ...

Edit note #2:
A lot of these designs, along with my "rick rack" are not showing up .
Last edit: 1 year 9 months ago by Pascale R.. Reason: Edit note #2

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Related topics

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Recording Clipart5.77Thursday, 29 August 2019
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1 year 9 months ago #2624 by brenden
Replied by brenden on topic Retrieving clipart
Hi Pascale,

I hope I am reading it correctly, but it seems like you've saved your design in the C:\Users\Public\Public Embroidery\EmbroideryStudio e4\Clipart folder, but it looks like your Clipart folder is pointing to a "Designs" folder.

If you click the three dots next to "Designs", you should be able to select your Clipart folder which, by default, is C:\Users\Public\Public Embroidery\EmbroideryStudio e4\Clipart

So it just seems like the Clipart bar is not pointing to the correct folder.

Try the above and me know if that helps :)

Chief Product Officer - Wilcom
Sydney, Australia

Have you installed your latest Wilcom update? Click here.

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1 year 9 months ago #2678 by Pascale R.
Replied by Pascale R. on topic Retrieving clipart
Thank you Brenden,
That helped - I was able to find the clipart that I saved most recently.

Any ideas where I might find the OLD clipart I had saved under previous Wilcom versions (before e4.2)?

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