Can't edit .EMB file

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9 months 1 week ago #2914 by teresa@qualityembroidery.net
My customer sent me a .EMB file, but it will not let me edit it. Any thoughts?

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9 months 1 week ago #2915 by Petar
Replied by Petar on topic Can't edit .EMB file
Looks like this file was created in e4.1.
What version of ES are you using?

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9 months 1 week ago #2917 by teresa@qualityembroidery.net
I have E4.2

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9 months 5 days ago #2920 by Marnelli
Replied by Marnelli on topic Can't edit .EMB file
Hi Teresa,

For some reason, I cannot download your supplied EMB flle so I could test from my end.
Could you please resend the design to us?
Maybe, a break apart tool should be used for the design prior to modifying it.
Also, you are our US Customer, has this been reported to our Wilcom America Team?

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9 months 5 days ago #2921 by teresa@qualityembroidery.net
Here is the file again. This is the only place that I have sent my problem too. Who else do I need to send it too?

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9 months 19 hours ago #2934 by Petar
Replied by Petar on topic Can't edit .EMB file
Opens fine for me in e4.2J R2. Are you using e4.2J as well.
What level of ES are you using and what is the version in the about box? Maybe attach the whole thing as a screen capture.

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9 months 3 hours ago #2942 by teresa@qualityembroidery.net
I can open it, but I can't edit it. When I try to reduce the size it doesn't reduce the stitches
e4.2J R2 4 Oct 2019

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9 months 1 hour ago #2943 by Petar
Replied by Petar on topic Can't edit .EMB file
I can resize it fine. What your saying is that you make it smaller, it's still 16,000+ stitches that's because the file the EMB was created with was imported via stitches and is a Grade D EMB file.

This can be seen when entering reshape as there are nodes for each stitch. It's no longer an object.

Was the customer file an EMB or some other format?

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9 months 1 hour ago #2947 by teresa@qualityembroidery.net
They said it was and emb file But?? who knows. Anyway I have redigitized the logo so I am good for now. Thanks so much for your help. Have a great day!:)

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8 months 4 weeks ago #2980 by antony
Replied by antony on topic Can't edit .EMB file

teresa@qualityembroidery.net wrote: They said it was and emb file But?? who knows. Anyway I have redigitized the logo so I am good for now. Thanks so much for your help. Have a great day!:)

I know that.
Someone sent me .emb files (grade D, converted from .dst), I have to spend more time sorting out colours. I ended up digitising myself.

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