TrueView images color difference
- vital_niko
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3 years 9 months ago - 3 years 9 months ago #2273
by vital_niko
TrueView images color difference was created by vital_niko
Hi
We are just evaluating our demo and having some issue which we'd like to understand.
One of them is that different API versions (1.4 live and sandbox which is still 1.3) produce preview images which differ in colors.
Can you explain this please?
Fartuk.png is the image exported from desktop software (E2)
Sandbox-design2.png - is the image produced by 1.3 API and the color palette is very similar to desktop
And finally Design5.png is made by live 1.4 API and it's colors go off
We are just evaluating our demo and having some issue which we'd like to understand.
One of them is that different API versions (1.4 live and sandbox which is still 1.3) produce preview images which differ in colors.
Can you explain this please?
Fartuk.png is the image exported from desktop software (E2)
Sandbox-design2.png - is the image produced by 1.3 API and the color palette is very similar to desktop
And finally Design5.png is made by live 1.4 API and it's colors go off
Last edit: 3 years 9 months ago by vital_niko.
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3 years 9 months ago #2278
by Karla
Replied by Karla on topic TrueView images color difference
Hi Niko,
Thank you for the report.
Can you send us the recipe you are using and also attach the original image file.
Regards,
Karla
Thank you for the report.
Can you send us the recipe you are using and also attach the original image file.
Regards,
Karla
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3 years 9 months ago #2330
by vital_niko
Replied by vital_niko on topic TrueView images color difference
The team decided that currently generated by API png looks closer to the original design so it' fine )
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3 years 9 months ago #2331
by vital_niko
Replied by vital_niko on topic TrueView images color difference
Was just informed that we still have some mismatching. For example in the program attached the circle background should be white, but on png it has some shade
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