help with random jump stitch and/or run stitch

When I export my emb files to .pes it makes this random jump stitch. I have had customers say there's a mistake in the file, but it is not there in my original emb.

I have the same problem when converting to pes format and the now even if the design is multi colored it shows as one color

If you still havent find a solution for your problem,here is somthing you can try....
I guess PES format is for brother machines,First of all the original emb file.... Try save as DST ,then open that and then export it as PES file.this way you dont convert emb to pes.

The issue still exists and is making my customers unhappy

thank you but this is not a good solution when batch converting designs for resale on a continual basis

I have the same thing recently started happening.

When exporting to DST it puts a random stitch in and we have to keep unpicking it. This is not good when i am at work and doing runs of hundreds of garments.

It does not show up on my screen in EMB mode but if i load the DST it is there and even if i delete it, it comes back as soon as i save??

Any ideas as it is driving me mad and looks like i dont know what im doing, it has never happened before