Motif run is frozen on candelwicking defult

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11 months 1 week ago #4220 by EmbNet
Hello,

I have tried to use motif run and each time it sticks on candelwicking but transforms the lines into a string of squares and The controls in object properties are frozen, its very odd.

I have tried to get round this by importing a design created in a previous program adaping those lines into the design, but this is becoming very laborious, any new designs and shaped still revert back to the candelwicking motif.

I have tried removing the software and reinstalling but nothing seames to work. Please Please help?

Thanks EnbNet

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11 months 1 week ago #4221 by Marnelli
Hi,

What's the version of the Embroidery Studio you're using? You can check this from Embroidery Studio > Help > About .

Are you not using a custom template for the Embroidery Studio?

Is there no other versions of Embroidery Studio installed on the same computer?
Kindly send us the screenshot of the issue.

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