Motif run is frozen on candelwicking defult

Hello,

I have tried to use motif run and each time it sticks on candelwicking but transforms the lines into a string of squares and The controls in object properties are frozen, its very odd.

I have tried to get round this by importing a design created in a previous program adaping those lines into the design, but this is becoming very laborious, any new designs and shaped still revert back to the candelwicking motif.

I have tried removing the software and reinstalling but nothing seames to work. Please Please help?

Thanks EnbNet