Truesizer opening emb files

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2 years 11 months ago #3145 by teresa@qualityembroidery.net
Why can't Truesizer open my EMB file? I have e4.2JR24

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2 years 11 months ago #3149 by Petar
Replied by Petar on topic Truesizer opening emb files
What version of Truesizer are you using?

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2 years 11 months ago #3161 by teresa@qualityembroidery.net

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2 years 11 months ago #3164 by Petar
Replied by Petar on topic Truesizer opening emb files
TrueSizer e4.1J won't be able to open the newer files from EmbroideryStudio e4.2. You would need to get TrueSizer Pro e4.2.

www.wilcom.com/Products/TrueSizerPro.aspx

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2 years 8 months ago #3470 by riaan@caps.co.za
Hi,

I have TrueSizer Pro 4.2J, the newest. It wont open files from Studio 4.5. This is the reason I bought Pro.

Can I expect an update?

Thanks

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2 years 8 months ago #3471 by Petar
Replied by Petar on topic Truesizer opening emb files
The highest EMB version that TS Pro e4.2 can open is from e4.2. It won't be able to open files from ES e4.5.

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2 years 8 months ago #3473 by riaan@caps.co.za
Will there be an update or did I waste money buying TS Pro?

It doesn't seem right that you upgrade one program (ES 4.5) for another to become redundant to me? I bought TS Pro 6 months ago for the sole purpose of opening EMB files.
The following user(s) said Thank You: swanstevenson@gmail.com

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2 years 5 months ago #3755 by swanstevenson@gmail.com
I had been considering purchasing Hatch after a trial, but I see they haven't given you an answer yet, Riaan. I had a similar problem last year and so far, they have not issued an update. Considering the lack of answer to your question and the confusion surrounding upgrading one program but not the other, I'm not included to purchase any software from Wilcom.

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2 years 1 month ago #3862 by Yvanoid
Replied by Yvanoid on topic Truesizer opening emb files
Hi,

Same problem, why upgrading ES and NOT Truesizer ? Don't sell Truesizer in this case.
This kind of problem is not profesionnal and push me to replace my 5 ES systems by another brand...
Please tell us news about that.

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1 year 10 months ago #3946 by SVP
Replied by SVP on topic Truesizer opening emb files
It’s really disappointing to discover that the Wilcom team is doing something like this. I paid dearly for the ES to be greeted by something like this.

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