loading on a new computer

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2 months 1 week ago #2693 by ijones@midstatesd.net
My computer crashed so I had to buy a new one. When I try to install True Sizer I get an error message that says THIS APP CANT RUN ON YOUR COMPUTER. can anyone help me I used this program a lot on my previous computer.

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2 months 1 week ago #2694 by Marnelli
Replied by Marnelli on topic loading on a new computer
Hi,

Thanks for sending your request.

You've reported "When I try to install True Sizer I get an error message that says THIS APP CANT RUN ON YOUR COMPUTER. can anyone help me I used this program a lot on my previous computer."

TS is designed to work in WIndows OS platform.

Are you installing True Sizer desktop free trial version?
Are you installing True Sizer Pro E4.2 full version?
If yes, kindly provide the email address you use to purchase the True Sizer Pro E4.2 product.

Here's the link www.wilcom.com/en-us/Products/TrueSizerProducts.aspx for the system requirements to check prior to installation of the TrueSizer

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